Shipping Policy

Shipping

  • Free Shipping on order over $75 to the U.S. states

  • Shipping rates and delivery times are calculated during checkout

  • Orders placed by 12pm EST will usually ship same day

  • Orders ship within 1-14 business days

  • If you have not received your product(s) within 15 days of shipment please contact our sales team so that we can help track down where your package is at

Freight Shipping

  • Free Shipping on order over $75 to the U.S. states

  • All freight shipments must be signed for by an adult upon delivery

  • A shipping surcharge may apply for limited access areas

  • Noting damage and/or missing items on the carrier's delivery receipt before signing

  • If you do not make note of these issues in any way on the delivery receipt, we cannot guarantee any compensation for damaged or missing items. By signing your name on the delivery receipt without declaring these exceptions, you are stating that you have received your shipment in acceptable condition.

Upon inspection, if any piece of the shipment is damaged or missing:

  • Note clearly on the delivery receipt before signing

  • Keep your copy of the delivery receipt

  • Contact us within 1 business day

  • Keep the damaged packing materials for inspection

  • Take photos of the damaged items and all packaging

Additional notes

  • Estimated shipping and arrival dates are not guaranteed

  • We reserve the right to choose the most efficient carrier for your order

  • Weather delays, backorders, and other unforeseen circumstances may impact lead times

For any questions or concerns please contact our help team Help@brewteks.com